Support and Upgrade
Upgrade may include new features as well as new interactivities within the same pack. Every upgrade includes major development efforts, hence it's chargeable. However, any new upgrade that happens within 3 months of your purchase is not chargeable. Also, opting for yearly Premium support plans entitles a user for one year of free upgrades.
9.00AM-5.00PM EST, every weekday. Support is not available on US national holidays.
a.One business day by email.
b.Instantly; you can download it from Raptivity Presenter website.
c.Within 2 business days (resolution might take longer).
Currently, we do not have a direct number for support, but you can reach our office anytime at: +1-425-861-8400
Yes, we provide special product trainings; the charge is $100 per hour. If you have premium support, you can avail the same at a 50% discount rate.
You can register for Raptivity Presenter newsletters. We send out timely newsletters announcing new product updates.
Purchase / Delivery / Licenses
Essential Pack is a basic pack, which has the core engine of the software, so it necessary to have this pack. Other packs are add-on packs which are optional.
No, you pay per license and then you can create any number of interactivities.
Yes, you can use Raptivity Presenter on multiple machines; however
you can keep it activated on a single machine at a given point of time.
Yes, Raptivity Presenter installation on this particular machine will be lost. You need to email to Raptivity Presenter support and send request for resetting your license to be able to install it on a different machine..
You have to deactivate Raptivity Presenter on the earlier machine and then reactivate it on a new one with the same license key.
The license policy is- ‘per one user, per one desktop’ and it is perpetual. You purchase one license per single machine. After payment, you will receive an email with a link to Raptivity Presenter download and an activation code. You can also request a CD copy, and it will be mailed to you.
You can use the software on multiple machines, however keeping it activated on a single machine at a given point of time.
No. Raptivity Presenter license is per single user, it is not allowed for use by multiple users.
It will be emailed to you (within one business day). You can also request a CD copy, and it will be mailed to you (within 2 business days).
Yes, the cost is $13.90 within U.S., $24.90 to Canada, and $34.90 for other non-U.S. countries.
No. It is a perpetual license so you cannot exchange it.
Yes, we do, starting from minimum 3 license purchase.
No. There is no special price for individuals; special prices are available for educational institutes, non-profit and government organizations only.
No. Particular license key is registered for particular email ID/client, and it can't be resold to anyone else.
No. We offer a free trial version of Raptivity Presenter to evaluate the product completely. Trial version is a fully functional version, with all interaction packs available. However, after purchasing Raptivity Presenter there is no money back policy.
Yes, you can write to support and state the reason about the extension.
After you download Raptivity Presenter, it's ready for use. Once purchased, it will be delivered to you within one business day.
Raptivity Presenter license is a 16 digit serial code and entitles a single user to use Raptivity Presenter on a single computer. It is a perpetual, that is, you pay only once for a license and then create any number of interactivities. If you wish to install the software on additional computers, you will need to purchase additional licenses.
Besides volume discounts, we run periodic time-based promotional campaigns. We also offer discounts to educational institutes, non-profit and government organizations; these are not valid in combination with any other promotional offers.
Product and Features
You can use Raptivity Presenter with PowerPoint 2010, 2007
and 2003.
The presentation file formats supported are .PPTX, .PPT or .PPS.
No. Our product is designed to be used on Windows PC only. But the output can be played on any machine, including Mac, if you have Windows for Mac installed.
Yes. Though our product is designed to be used on PC only, Raptivity Presenter interactions can be viewed and run on any machine, including Mac, if you have Windows for Mac installed.
Yes. Raptivity Presenter interactivities [Flash files] are embedded as a single object and you can have multiple interactivities on a single PPT slide.
It supports only .FLV format.
Yes. Even those who don't have Raptivity Presenter software installed, can run PPT with Raptivity Presenter interactions. All you need is Flash Player 8 or above, which can be downloaded for free.
Each Raptivity Presenter interaction is saved as a separate individual flash file. It is an embedded .swf object in PPT.
Yes. You need to insert .SWF file into a source code.
No. Even those who don't have RP software installed, can run and view PPT with the interactions. All you need is Flash Player 8 or above, which can be downloaded for free.
Yes. Just allocate a slide (either new or existing one) for your interaction, then open existing interactivity in Raptivity Presenter, and it will be inserted into this slide.
No. You cannot choose specific interactions but you can choose any of the given packs. However, you need to have Essential Pack first to be able to use other packs.
We have product support plan that helps you to resolve your Raptivity Presenter-related questions and queries. Product Training is included into paid support, however, it doesn't help you to create custom interactivities as per your requirement. As per our experience, Raptivity Presenter users can create interactions with minimum direct training.
Yes. You can either add existing audio [.MP3 file], or record your voice using pre-built recorder in the software.
It depends. The size of the interactivity is directly proportional to the resolution of the images or the quality of the audio. We would recommend use of optimal resolution as well as audio to get the minimum file from Raptivity Presenter. We have also provided appropriate recommendations in the notes section while customizing the interaction. This would guide you for selecting the appropriate files for each interaction.
Yes. It works on both 32bit and on 64 bit OS.
It can work on all recent Windows OS like 2000, XP, Vista and Windows 7.
You can either add existing audio .MP3 files, or record your voice using pre-built recorder while customizing it in the software.
No. You can print PPT but interactions used there will be blank. Animation cannot be printed. You can make screenshots of every step of interactivity and then print each of them as a separate image.
Yes. You need to insert .SWF file into HTML code..
Yes, Raptivity Presenter gives you an embedded flash output and it does not give any external link. And also it gives you an independent Flash file [.swf], which you can cross use in any other content authoring platforms that support Flash.
No, Raptivity Presenter or YawnBuster offers a perpetual license valid for lifetime. Purchasing upgrade is not mandatory, and there is an upgrade policy in place, which gives you an opportunity to get FREE [for first 3 months post purchase and with purchase of Premium Support Plan] and discounted upgrade of the software.
: For both Raptivity Presenter and YawnBuster, creation / modification of Flash Interactions can happen within PowerPoint – and it is not necessary to leave PowerPoint.
Raptivity Presenter is built with simplicity in mind - most of the interactions are possible to build in a few minutes by adding rich media assets and text content.
Both Raptivity Presenter & YawnBuster are offered in the form of perpetual license.
Both Raptivity Presenter & YawnBuster work seamlessly with all recent versions of PowerPoint viz. 2003, 2007, 2010. For any assistance using Raptivity Presenter or YawnBuster output in these versions, you can write to support@raptivity-presenter.com.
Raptivity Presenter and YawnBuster are both presentation solutions and work with MS PowerPoint. However, you are welcome to evaluate Raptivity (www.raptivity.com ) – which is our flagship product to induce interactivity in eLearning courseware. The interactions generated by Raptivity follows all major standards including SCORM and hence, are compatible with most well-known LMS software including Blackboard.
